Our custom-built eCom Engine is one the most
technologically advanced e-commerce solutions on the market. Its feature-rich
design and secure architecture makes it a top pick for small and large
businesses alike. Find out below about the features that can help make
your site your best sales tool.
Access Security
Security is one of greates importance when it comes to online sales
transactions, and with the eCom Engine it was one of our main focuses.
That's why the eCom store admininistration site requires SSL (Secure
Socket Layer) to be enabled to access, as well as user validation using
individual account logins. If an account has three failed logins in
a row, it's locked out as an intruder precaution.
- SSL (access over HTTPS) required for access.
- Indivudual user accounts, with username and password validation.
- Automatic account lock-out due to invalid attempts.
- Access audit log to monitor valid and invalid login attempts.
- IP tracking of access attempts.
Once logged in however, administrators have access to all aspects of
managing their online store in one place.
Category Admininstration
The easy-to-use category administration section allows users to manage
their online store by creating an unlimited number of categories and sub-categories.
You can easily drill down into each category to add, edit or delete it's
sub-categories, as well as re-arrange the category order to best suit
your needs..
- Drill-down listings for each category and sub-category
- Ability to add, edit or delete categories
- Ability to set category display order
- Category name and description fields, with HTML tag support
- Optional category image with automatic resizing
- Optional entry of metatag keywords to be listed on category pages
- Option to mark as featured category
- Option to disable category (hides category until re-enabled)
Product Administration
The product administration page use a similar drill-down design as the
category page, to make product management and placement in each category
as easy as possible. It also allows you to list all products in inventory,
as well as to search for a specific product.
- Drill-down category and product listings
- Ability to add, edit or delete products
- Product fields include: name, brief description, full description,
retail price, sale price, inventory, weight, resource url, and others.
- Each product can be listed in up to 5 different categories
- Product description HTML tag support
- Support for up to 3 product images, with automatic resizing
- Option to mark as featured product
- Option to mark as newly added (relist)
- Option to mark item as a gift certificate
- Option to input / link to other related products
Customer Administration
It's easy to manage your customers with our customer administration page.
Simply type in the first few letters of the lastname to find them, or
you may opt to browse from a complete list of your customers. From there
you can easily add, edit or delete customer information all in one place.
- Customer search by lastname
- Ability to add,edit or delete customers
- Customer fields include: firstname, lastname, middle initial, street
address (2 lines), city, state, zipcode, country, phone, email address,
mailing list opt-in/out, customer support notes.
- Individual customer logins.
- Customer orders, summary / detail display
- Ability to place website order for customer (if over phone)
Order Administration
The orders management and administration is the heart of the eCom Engine. It automates
most of your every-day order processing tasks, such as sending out order
confirmations, shipment tracking, and customer invoicing. Here's a summary
of the extensive features list for the orders administration:
- Automatic order number assignment
- Order listing by date, customer name, status, and if pre-order /
in-stock
- Search for order(s) by customer lastname or order number
- Order statuses include Pending, Processing, Shipped, Cancelled,
or Rejected.
- Individual order detail display, including: shipping information,
payment information, indivudal order items, shipping method and cost,
sub-totals and total cost
- Fields for order status, shipment tracking number, and admin comments.
- Link to UPS online tracking site (for UPS tracking numbers)
- Ability to print customer invoice / order detail with company logo.
Admin Administration
Administrative users will have access to an Admin section as well, where they
can manage things like user accounts and sales reports. They'd also be
able to download complete customer lists and view valid / invalid login
attempts. See some of our administrator features below:
- User administration, with ability to lock/unlock accounts
- Ability to assign user administrator priviledges
- View login activity (successful / failed logins) with IP tracking
- View sales reports by date range
- Ability to download sales reports to Excel
- View customers wishlist summary
- View sold gift certificates summary
- Download customer list to Excel
